At the Furniture Den we take security very seriously and ensure shopping online with us is as safe as shopping face-to-face in our store.
Upon entering the 'checkout' or 'login' pages, your browser will go into secure mode, meaning all the details you enter are securely encrypted from the beginning. You can ensure you are shopping in a secure environment by checking the padlock symbol, usually found at the bottom right of your screen.
Your personal details and card number entered by you at the check out stage are checked against your card provider’s records by PROTX, a secure payment collection system. These details are checked via the PROTX and your card provider’s computer systems and at no time are visible to any human operator and remain encrypted within these systems. Your card details are not passed on to us by these systems at any time.
Privacy Policy:
Our site supports 128 bit encryption and therefore keeps your details as safe as possible at all times.
All contact information is used solely for processing your order by ourselves, our suppliers and our delivery agents.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We will not e-mail you in the future, unless you have given us your consent by registering as a customer, and opting in to receive newsletters. Your email address is supplied purely for the notification newsletters that are sent by us, and your details will not be passed or sold on to any other companies.
The type of information we will collect about you in order to complete your order includes:
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it immediately upon notification. If you have opted to receive newsletter emails from us you may subsequently notify us that you no longer wish to receive these.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
Please feel free to call us on 0845 467 0074, or Email
us if you have any further questions about our online security or privacy policy.
Your Name, Address, Contact Numbers, Email Address and Payment Preference.